Terms & Conditions

Agarwal Kitchen provides premium home-cooked meal delivery in Bangalore.

By using our website, you agree to these terms in their entirety.

Services include single-day orders, weekly plans, and monthly subscriptions.

Users must be at least 18 years of age to register and place orders.

Lunch Delivery: Orders must be placed by 10:00 PM the previous night.

Dinner Delivery: Orders must be placed by 3:00 PM on the day of delivery.

Orders placed after these cutoff times will be scheduled for the next available slot.

All orders are subject to availability and kitchen capacity.

Prices: Displayed in INR and include all applicable taxes.

UPI Only: We accept secure UPI payments for all digital transactions.

Confirmation: Orders are only confirmed once payment is successfully verified.

Receipts: Digital invoices are sent to your registered email for every order.

Lunch Slots: Delivered between 12:00 PM and 2:00 PM.

Dinner Slots: Delivered between 7:30 PM and 9:30 PM.

Address: Customers are responsible for providing accurate delivery location data.

Delays: While we aim for punctuality, external factors like traffic may cause minor delays.

Pre-Cutoff: 100% refund for cancellations made before the respective cutoff time.

Post-Cutoff: No refunds are possible once kitchen preparation has begun.

Processing: Refunds are credited back to the original source within 3-5 business days.

Disputes: Please contact support for any billing or transaction discrepancies.

Renewal: Subscriptions auto-renew until paused or cancelled via your profile.

Pausing: You may pause your plan for up to 7 days with a 24-hour notice.

Remaining Meals: Unused meals in a cancelled subscription cannot be refunded.

Transfer: Subscription plans are tied to your account and are non-transferable.

Allergens: We handle dairy, nuts, and gluten. Precautions are taken but not guaranteed.

Storage: Meals should be consumed fresh or stored in refrigeration immediately.

Liability: Our total liability is limited to the amount paid for the specific order.

Quality: Please report any quality concerns within 1 hour of delivery.

Ownership: All brand assets, recipes, and website content are intellectual property.

Updates: We reserve the right to modify these terms at any time without prior notice.

Jurisdiction: These terms are governed by the laws of India, with jurisdiction in Bangalore.

Termination: We reserve the right to suspend accounts that violate these guidelines.