Privacy First
Our Privacy Promise
We believe in being transparent about how we handle your data. Your trust is the most important ingredient in our kitchen.
Last updated: April 21, 2026
Data Protection
Your data is encrypted and stored on secure Firebase servers.
No Data Selling
We never sell your personal information to third parties.
Your Control
You can access, update, or delete your data anytime.
1. Information We Collect
Personal Details: Name, email address, phone number, and delivery address.
Preferences: Food allergies, dietary restrictions, and order history.
Payment Info: Transaction IDs for order processing (we do not store full card details).
Technical Data: IP address, browser type, and device information for security.
2. How We Use Your Information
Order Fulfillment: To process, prepare, and deliver your meals correctly.
Communication: Sending order status, delivery alerts, and service updates.
Safety & Compliance: Ensuring food safety through allergy tracking and legal record-keeping.
Personalization: Improving your experience based on past order preferences.
3. Data Storage & Security
Storage: Hosted on Google Cloud Platform (Firebase) with global security standards.
Encryption: Data is encrypted both in transit (SSL/TLS) and at rest.
Access Control: Only authorized personnel have limited access to data needed for operations.
4. Third-Party Sharing
Delivery Partners: Limited info (name, address, phone) shared with logistics teams.
Payment Processors: Securely handling transactions through verified payment gateways.
Legal Requirements: Only disclosed if required by law or to protect our legal rights.
5. Cookies & Tracking
Essential Cookies: Needed for login sessions and cart functionality.
Performance: Helping us understand website traffic to improve user experience.
Management: You can control or disable cookies through your browser settings.
6. Your Rights
Access: Request a copy of the personal data we hold about you.
Correction: Update any inaccurate or incomplete information in your profile.
Erasure: Request the deletion of your account and associated personal data.
Portability: Download your order history and profile data.
7. Data Retention
Account Data: Retained while your account is active.
Orders: Transaction records kept for 7 years for financial and tax compliance.
Deletion: Data is scrubbed or anonymized within 30 days of account closure.
8. Contact & Concerns
Email: Reach out to privacy@agarwalkitchen.com for any data-related queries.
Address: Visit our Contact page for physical location and phone support.
Response Time: We aim to respond to all privacy requests within 48 hours.
Still have questions?
Our privacy team is here to help. If you have concerns about your data or wish to exercise your rights, please reach out to us directly.